Welcome to BabyGoshop Buyer Protection
We want you to shop with confidence. That's why we provide guarantees that ensure you'll receive your item on time and as described.
What guarantees can I get?
Full Refund if you don’t receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller
Full or Partial Refund if the item is not as described
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
How does Buyer Protection work?
Contact Us
If your order hasn't arrived within the promised time, or isn't as described - contact us. Most supporter are happy to quickly resolve any issues.
Open Dispute to Make a Refund
If you were unable to resolve the problem with contact mail, you can chat with admin to talk detail your problem.
Escalate Dispute to BabyGoshop
If you are not satisfied with the seller’s solutions, you can Escalate Dispute to us. We will mediate between you and the seller to resolve the problem